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Long Tails, Tribes, Digital Natives and New World Hospitality
If you were to read the titles of popular business literature today, you’d think we were headed back to the dawn of society… where human societal interaction had just begun to evolve. This is not so...
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The curse of too much choice
A great TED talks video by Sheena Iyengar that talks about the perils of too much choice. To quote from the video blurb: We all want customized experiences and products — but when faced with 700...
View ArticleRejection, Olympic Doughnuts and Amazing Customer Service
Just watched this heartfelt (and funny) TEDx talk by Jia Jiang, where he talks about overcoming his fear of rejection byContinue Reading
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